Remote Vacation Planner & Guest Services Specialist

Travelbynight; Columbia (SC); Remote; USD 32,000 - 52,000; Full time

Job summary

Travelbynight is seeking individuals to assist clients in planning vacations from a remote setting. You will discuss trip goals, research destinations, and present tailored options based on budget and interests.

The role combines hospitality service with travel research, coordination of accommodations, activities, and reservations, and ongoing client communication throughout the planning process. Training and mentorship are provided, with no required prior travel industry experience.

Qualifications

• Excellent service mindset and customer focus.
• Strong research and online information skills.
• Detail oriented with good time management.
• Comfort with learning new systems and processes.
• Interest in hospitality, tourism or travel.
• Previous travel industry experience not required.

Responsibilities

• Talk with clients about vacation plans.
• Research destinations and travel products.
• Identify options based on budget and preferences.
• Coordinate accommodations, cruises, activities, and reservations.
• Provide information, recommendations and follow-up.
• Communicate with clients throughout planning.
• Participate in ongoing industry education.

Job description

Travelbynight is seeking individuals to assist clients in planning vacations from a remote setting. You will discuss trip goals, research destinations, and present tailored options based on budget and interests.

The role combines hospitality service with travel research, coordination of accommodations, activities, and reservations, and ongoing client communication throughout the planning process. Training and mentorship are provided, with no required prior travel industry experience.