Remote Vacation Planner & Guest Services Pro

Travelbynight; Asheville (NC); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Training provided

Mentorship program

Job summary

Travelbynight is seeking individuals to join our remote travel planning team. You will help clients explore vacation options, research destinations and products, and coordinate accommodations and activities with a focus on delivering excellent service.

Training and ongoing mentorship are provided; travel industry experience is not required. Applicants must reside in the United States, United Kingdom, Australia, or Latin America, and have access to a computer or smartphone, being at least 18

Qualifications

• Customer-focused service delivery
• Strong written and verbal communication
• Proficient online research and problem solving
• Attention to detail and time management
• Ability to work independently and adapt to new systems

Responsibilities

• Talk with clients about vacation plans
• Research destinations and travel products
• Identify options based on budget and preferences
• Assist with accommodations, cruises, resorts, activities, and other arrangements
• Provide information, recommendations and coordinate reservation details
• Communicate with clients throughout the planning process
• Provide pre-travel support and follow-up
• Engage in ongoing industry education

Job description

Travelbynight is seeking individuals to join our remote travel planning team. You will help clients explore vacation options, research destinations and products, and coordinate accommodations and activities with a focus on delivering excellent service.

Training and ongoing mentorship are provided; travel industry experience is not required. Applicants must reside in the United States, United Kingdom, Australia, or Latin America, and have access to a computer or smartphone, being at least 18