Remote Vacation Planner & Guest Experience Specialist

Travelbynight; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training and mentorship provided

Job summary

Travelbynight is seeking remote travel planning specialists who enjoy helping people and researching options to create positive vacation experiences. This role blends hospitality service with research and coordination for vacations, including accommodations, cruises, and activities.

Training and ongoing mentorship are provided, and prior travel experience is not required. Applicants must reside in the United States, United Kingdom, Australia, or Latin America, have access to a computer or

Qualifications

• Applicants must reside in the United States, United Kingdom, Australia, or Latin America.
• Access to a computer or smartphone
• Must be 18 years of age
• Training and ongoing mentorship are provided.

Responsibilities

• Speak with clients about upcoming vacation plans
• Research destinations and travel products
• Identify options based on budget, interests, and preferences
• Assist with accommodations, cruises, resorts, activities, and other arrangements
• Provide information and recommendations
• Coordinate reservation details
• Communicate with clients throughout the planning process
• Provide pre-travel support and follow-up
• Participate in ongoing industry education

Skills

Customer service

Research online

Communication

Time management

Hospitality interest

Job description

Travelbynight is seeking remote travel planning specialists who enjoy helping people and researching options to create positive vacation experiences. This role blends hospitality service with research and coordination for vacations, including accommodations, cruises, and activities.

Training and ongoing mentorship are provided, and prior travel experience is not required. Applicants must reside in the United States, United Kingdom, Australia, or Latin America, have access to a computer or