Remote Vacation Planner & Concierge

Travelbynight; Spartanburg (SC); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote flexibility

Flexible scheduling

Training and mentorship

Destination and supplier education

Booking tools access

Professional development

Job summary

Travelbynight is seeking a Vacation Planning Specialist to research destinations, compare options, organize trip details, and help clients turn ideas into well-planned experiences. This remote role blends travel research, customer service, organization, and relationship building with flexible scheduling.

You’ll work with clients to understand preferences, travel style, and budget, while leveraging training and ongoing resources to deliver personalized recommendations and smooth planning.

Qualifications

• Organized and personable with comfort using technology.
• Experience in customer service or people-focused roles.
• Willing to learn, communicate consistently, and manage time independently.

Responsibilities

• Consult with clients about upcoming vacation plans.
• Research destinations, accommodations, cruises, resorts, and activities.
• Compare available options and make personalized recommendations.
• Coordinate reservations and important trip details.
• Communicate confirmations, requirements, and next steps.
• Assist with questions and changes throughout the planning process.
• Maintain organized client records and follow-up.
• Participate in destination and supplier training.
• Develop relationships with repeat and referral clients.

Skills

Research

Organization

Customer service

Communication

Relationship building

Job description

Travelbynight is seeking a Vacation Planning Specialist to research destinations, compare options, organize trip details, and help clients turn ideas into well-planned experiences. This remote role blends travel research, customer service, organization, and relationship building with flexible scheduling.

You’ll work with clients to understand preferences, travel style, and budget, while leveraging training and ongoing resources to deliver personalized recommendations and smooth planning.