Remote Vacation Planner & Concierge Expert

Travelbynight; Charlotte (NC); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote flexibility

Flexible scheduling

Training and mentorship

Destinations education

Booking tools access

Professional development opportunities

Job summary

Travelbynight is seeking a Vacation Planning Specialist to help clients research destinations, compare options, and turn ideas into well-planned itineraries. This remote role emphasizes organization, communication, and relationship building with clients across various travel preferences and budgets.

You will work with clients to understand what they want, provide personalized recommendations, and manage reservations and details, with ongoing training and support available to help you succeed in

Qualifications

• You are highly organized and can manage multiple itineraries with attention to detail.
• Strong communication skills to understand client preferences and translate them into plans.
• Experience delivering customer service, hospitality, or client support.
• Proficient with online research to compare destinations, options, and pricing.

Responsibilities

• Consult with clients about upcoming vacation plans.
• Research destinations, accommodations, cruises, resorts, and activities.
• Compare available options and make personalized recommendations.
• Coordinate reservations and important trip details.
• Communicate confirmations, requirements, and next steps.
• Assist with questions and changes throughout the planning process.
• Maintain organized client records and follow-up.
• Participate in destination and supplier training.
• Develop relationships with repeat and referral clients.

Skills

Organizational skills

Communication

Customer service

Research skills

Tools

Booking tools

Job description

Travelbynight is seeking a Vacation Planning Specialist to help clients research destinations, compare options, and turn ideas into well-planned itineraries. This remote role emphasizes organization, communication, and relationship building with clients across various travel preferences and budgets.

You will work with clients to understand what they want, provide personalized recommendations, and manage reservations and details, with ongoing training and support available to help you succeed in