Remote Vacation Planner & Client Services

Destination Knot; South Carolina; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Training and ongoing support

100% remote role

Job summary

Destination Knot is seeking a Remote Client Services professional to support vacation planning and help clients organize travel details. This role emphasizes strong customer service, accurate data collection, and coordinating essential planning components in a virtual environment.

The ideal candidate is organized, responsive, and comfortable working remotely, with experience in customer service or admin tasks. Training and ongoing support are provided to ensure success.

Qualifications

• Strong organizational skills and attention to detail.
• Clear written and verbal communication abilities.
• Ability to work remotely and manage time effectively.
• Comfortable using online platforms and digital tools.
• Previous customer service or administrative experience preferred.
• Dependable, professional, and proactive in following up with clients.

Responsibilities

• Provide client support throughout the vacation planning process.
• Assist with researching destinations, accommodations, and activity options.
• Collect and organize required trip details and preferences.
• Prepare and update itinerary information and related documentation.
• Communicate clearly with clients to ensure all questions are answered.
• Maintain accurate client profiles and update internal systems as needed.
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks.
• Support the booking process by confirming details and providing administrative assistance.
• Perform general customer service and coordination duties as assigned.

Skills

Strong organizational skills

Clear written and verbal communication

Ability to work remotely

Comfortable using online platforms

Customer service experience

Job description

Destination Knot is seeking a Remote Client Services professional to support vacation planning and help clients organize travel details. This role emphasizes strong customer service, accurate data collection, and coordinating essential planning components in a virtual environment.

The ideal candidate is organized, responsive, and comfortable working remotely, with experience in customer service or admin tasks. Training and ongoing support are provided to ensure success.