Remote Vacation Planning & Support Specialist

Destination Careers; Illinois; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work

Travel perks after training

Job summary

Destination Knot is seeking a dependable Vacation Support Specialist to assist the travel planning team remotely. You’ll research trips, prepare quotes, and coordinate with suppliers to ensure smooth, accurate bookings for clients and advisors.

This role emphasizes strong organization, clear communication, and excellent customer service. Training is provided, with opportunities to grow into planning or leadership roles within the travel team.

Qualifications

• Excellent organizational and communication skills.
• Comfortable using email, online platforms, and basic spreadsheet tools.
• Prior customer service, administrative, or travel experience is a plus.
• Strong attention to detail and time management.
• Enthusiastic about the travel industry and eager to learn.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation.
• Coordinate with travel suppliers to confirm reservations and special requests.
• Track payment deadlines and booking updates.
• Help distribute travel documents, confirmations, and trip reminders.
• Provide exceptional follow-up and support to both clients and advisors.
• Maintain accurate records and client details within CRM tools.
• Support administrative and customer service tasks for travel advisors.

Skills

Organizational skills

Communication skills

Customer service mindset

Time management

Tools

CRM tools

Email platforms

Spreadsheet basics

Job description

Destination Knot is seeking a dependable Vacation Support Specialist to assist the travel planning team remotely. You’ll research trips, prepare quotes, and coordinate with suppliers to ensure smooth, accurate bookings for clients and advisors.

This role emphasizes strong organization, clear communication, and excellent customer service. Training is provided, with opportunities to grow into planning or leadership roles within the travel team.