Remote Vacation Concierge & Planning Support

DestinationKnot; Washington; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work

Mentorship and training

Travel perks after training

Job summary

DestinationKnot is seeking a dependable Vacation Support Specialist to back our travel planning team. This remote role focuses on research, quotes, itineraries, and client communications to ensure smooth travel experiences from start to finish.

You will coordinate with suppliers, track payments, distribute documents, and support travel advisors. Training is provided, with growth opportunities into planning, sales, or leadership roles.

Qualifications

• Excellent organizational and communication skills.
• Comfortable using email, online platforms, and basic spreadsheet tools.
• Prior customer service, administrative, or travel experience is a plus.
• Strong attention to detail and time management.
• Enthusiastic about the travel industry and eager to learn.
• Training is provided—no previous travel certification required.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation.
• Coordinate with travel suppliers to confirm reservations and special requests.
• Track payment deadlines and booking updates.
• Help distribute travel documents, confirmations, and trip reminders.
• Provide exceptional follow-up and support to both clients and advisors.
• Maintain accurate records and client details within CRM tools.
• Support administrative and customer service tasks for travel advisors.

Skills

Travel research

Customer service

CRM systems

Communication

Time management

Remote work

Tools

CRM software

Spreadsheet tools

Email platforms

Job description

DestinationKnot is seeking a dependable Vacation Support Specialist to back our travel planning team. This remote role focuses on research, quotes, itineraries, and client communications to ensure smooth travel experiences from start to finish.

You will coordinate with suppliers, track payments, distribute documents, and support travel advisors. Training is provided, with growth opportunities into planning, sales, or leadership roles.