Remote Vacation Booking Specialist

Hallford Travels; Milwaukee (WI); Remote; USD 36,000 - 56,000; Full time

Benefits offered by this job

Remote work

Travel industry training

Support from travel team

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Vacation Booking Assistant to support clients in planning and booking dream getaways. You will handle travel arrangements, answer questions, and provide helpful information throughout the process.

Ideal candidates enjoy helping others, have strong communication skills, and can work independently in a remote setting. Prior travel industry experience is helpful but not required. Training and resources are provided.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication

Independent work

Email proficiency

Organization

Positive attitude

Tools

Email

Online platforms

Job description

Hallford Travels is seeking a Remote Vacation Booking Assistant to support clients in planning and booking dream getaways. You will handle travel arrangements, answer questions, and provide helpful information throughout the process.

Ideal candidates enjoy helping others, have strong communication skills, and can work independently in a remote setting. Prior travel industry experience is helpful but not required. Training and resources are provided.