Remote Vacation Booking Concierge

Hallford Travels; Wichita (KS); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and

Ongoing support from an experienced旅行?

Travel industry perks and supplier-dis

Job summary

Hallford Travels is seeking a Remote Vacation Booking Assistant to support clients in planning trips and coordinating travel arrangements from a remote setting. You’ll respond to inquiries, research options, and help guide travelers through the booking process.

The role emphasizes friendly, dependable service and strong communication skills. Remote work, industry training, and ongoing team support are offered to help you assist travelers effectively.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Research and coordinate travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Organization

Email proficiency

Professional communication

Travel knowledge (helpful)

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Vacation Booking Assistant to support clients in planning trips and coordinating travel arrangements from a remote setting. You’ll respond to inquiries, research options, and help guide travelers through the booking process.

The role emphasizes friendly, dependable service and strong communication skills. Remote work, industry training, and ongoing team support are offered to help you assist travelers effectively.