Remote Vacation Planner & Booking Specialist

Hallford Travels; Des Moines (IA); Remote; USD 34,000 - 54,000; Full time

Job summary

Hallford Travels is seeking a Remote Vacation Booking Assistant to help clients plan vacations and coordinate travel arrangements from a remote setting. You will support travelers with research, options, and bookings while delivering friendly, professional service.

Ideal candidates enjoy helping others and have strong communication skills. No on-site work required, with access to travel industry resources and ongoing team support.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Research and coordinate travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service

Remote work

Email & online platforms

Attention to detail

Professional communication

Travel/customer service experience

Job description

Hallford Travels is seeking a Remote Vacation Booking Assistant to help clients plan vacations and coordinate travel arrangements from a remote setting. You will support travelers with research, options, and bookings while delivering friendly, professional service.

Ideal candidates enjoy helping others and have strong communication skills. No on-site work required, with access to travel industry resources and ongoing team support.