Remote VA Benefits Claims Evaluator (VSO)

Dover; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

Dover is seeking a Veterans Service Officer for a remote, contract role. The position requires VA accreditation and at least one year of VA claims experience. You will review veteran questions, write rubrics, and verify accuracy of answers.

This short-term project expects 20–30 hours per week, and candidates must be based in the United States with clear, precise writing. You will also evaluate AI-generated responses against rubrics and share feedback with the team to improve guidance for

Qualifications

• Current VA accreditation (VSO representative, County Veterans Service Officer, accredited claims agent, or similar).
• 1+ years preparing and filing VA claims for veterans or their families.
• Working knowledge of disability compensation, dependents and survivor benefits, and appeals.
• US-based.
• Able to start quickly and commit 20-30 hours/week.
• Clear, precise writing.

Responsibilities

• Review sample veterans benefits questions and flag any that don’t sound like what real veterans or family members ask.
• Write rubrics that define a correct, complete answer on service-connected disability compensation, including filing a claim and the evidence involved.
• Cover dependents and survivor benefits (such as DIC and CHAMPVA) and appeals and decision reviews in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Skills

Claims

Accreditation

Compensation

Survivors

Appeals

Job description

Dover is seeking a Veterans Service Officer for a remote, contract role. The position requires VA accreditation and at least one year of VA claims experience. You will review veteran questions, write rubrics, and verify accuracy of answers.

This short-term project expects 20–30 hours per week, and candidates must be based in the United States with clear, precise writing. You will also evaluate AI-generated responses against rubrics and share feedback with the team to improve guidance for