Remote UX Designer: AI-Driven Enterprise Tools

Sedgwick; Carson City (NV); Remote; USD 110,000 - 165,000; Full time

Job summary

Sedgwick is seeking a UX Designer – Sedgwick AI to shape intuitive, human-centered AI experiences across enterprise systems and workflows. You will translate Generative AI capabilities into accessible interfaces, partnering with AI architects, engineers, and business leaders to drive productivity and adoption.

The role emphasizes design strategy, prototyping, and collaboration across teams to deliver scalable AI-enabled solutions with strong governance and explainability.

Qualifications

• Seven years of related experience in user experience design or human-centered design, with AI-enabled products preferred.

Responsibilities

• Leads UX strategy and design direction for AI-enabled products and platforms.
• Designs user experiences for Generative AI, conversational AI, copilots, and workflow automation.
• Partners with AI architects, engineers, product owners, and stakeholders to translate AI capabilities into usable designs.
• Develops journeys, personas, service blueprints, wireframes, prototypes, and usability flows for enterprise AI solutions.
• Creates conversational and prompt-based experiences, prompts, flows, and feedback loops with human-in-the-loop review.
• Applies accessible, trustworthy, and transparent design principles for enterprise AI tools.
• Conducts user research, interviews, usability testing, and journey mapping to identify needs and barriers.
• Collaborates with data/analytics and engineering to ensure data-informed experiences.
• Supports governance experiences, consent, explainability, and auditability in design.

Skills

UX design

Generative AI

Human-AI interaction

Prototyping & wireframes

Design systems

Figma/FigJam

Miro/Adobe CS

Education

Bachelor’s degree in UX Design

Master’s in AI Interaction Design (preferred)

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX Designer – Sedgwick AI to shape intuitive, human-centered AI experiences across enterprise systems and workflows. You will translate Generative AI capabilities into accessible interfaces, partnering with AI architects, engineers, and business leaders to drive productivity and adoption.

The role emphasizes design strategy, prototyping, and collaboration across teams to deliver scalable AI-enabled solutions with strong governance and explainability.