Remote Utility Permitting & Design Ticket Coordinator

Jibe Ventures; Boston (MA); Remote; USD 60,000 - 80,000; Full time

Job summary

Exodigo is seeking a detail-oriented Utility Coordinator to manage 811 design ticket requests, permitting coordination, and record-keeping. The role supports field readiness and final map production by collaborating with Utility Coordinators, Project Managers, and Mapping teams.

You’ll ensure permits are secured, tickets are accurate, and records are prepared on time, following internal SOPs while engaging with AHJ and utility stakeholders. Remote-East Coast friendly.

Qualifications

• 2-4 years of utility coordination, permitting, or project operations.
• Strong attention to detail and ability to follow structured workflows.
• Clear written and verbal communication skills.
• Comfortable working with task-tracking and document management tools (e.g., Monday.com, SharePoint).
• Ability to manage multiple requests and deadlines.
• Interest in utilities, infrastructure, operations, or geospatial work.

Responsibilities

• Submit 811 design ticket requests to state and local One Call Centers.
• Coordinate permitting requirements with AHJ and municipalities.
• Obtaining permits and approvals from municipalities, utility owners, or other stakeholders.
• Review permit requirements and provide cost and timeline estimates for client proposals.
• Manage permit submissions and payment workflows following NTP or client instructions.
• Verify ticket details and ensure accuracy of information.
• Track ticket confirmations, deadlines, and statuses in Monday.com.
• Follow jurisdiction-specific requirements and internal SOPs.

Skills

Attention to detail

Communication skills

Time management

Task tracking tools

Geospatial interest

Tools

Monday.com

SharePoint

Job description

Exodigo is seeking a detail-oriented Utility Coordinator to manage 811 design ticket requests, permitting coordination, and record-keeping. The role supports field readiness and final map production by collaborating with Utility Coordinators, Project Managers, and Mapping teams.

You’ll ensure permits are secured, tickets are accurate, and records are prepared on time, following internal SOPs while engaging with AHJ and utility stakeholders. Remote-East Coast friendly.