Remote Utilities Coordinator & Permitting Specialist

Jibe Ventures; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Exodigo is seeking a Utility Coordinator to support 811 design ticket requests and project permitting. This role ensures records, permits, and project data are accurate and prepared for field operations and final map production.

Ideal candidates will have 2–4 years in utility coordination or project operations, with strong attention to detail, clear communication, and experience using task-tracking tools like Monday.com and SharePoint.

Qualifications

• 2–4 years of relevant experience in utility coordination, permitting, or project operations.
• Strong attention to detail and ability to follow structured workflows.
• Clear written and verbal communication skills.
• Experience with task-tracking and document management tools.
• Ability to manage multiple requests and deadlines.
• Interest in utilities, infrastructure, operations, or geospatial work.

Responsibilities

• Submit 811 design ticket requests to state and local One Call Centers.
• Coordinate with AHJ, municipalities, utility owners, and other external stakeholders to determine project-specific permitting requirements.
• Obtaining permits and approvals from municipalities, utility owners, or other stakeholders.
• Review permit requirements during project scoping and provide cost and timeline estimates for inclusion in client proposals.
• Manage permit submissions and payment workflows following client or internal Notice to Proceed (NTP).
• Verify ticket details and ensure required information is accurate and complete.
• Track ticket confirmations, response deadlines, and statuses in Monday.com.
• Contact utility owners to request available records (maps, PDFs, shapefiles, etc.).
• Follow up on outstanding requests and elevate issues when utilities are unresponsive.
• Review incoming utility records for basic completeness and usability.
• Upload records to SharePoint following Exodigo standards.
• Update internal teams on ticket status and support weekly reporting.
• Follow jurisdiction-specific requirements and internal SOPs.

Skills

Attention to detail

Clear written and verbal communication

Time management / multitasking

Structured workflows

Interest in utilities/geospatial

Experience in utility coordination

Tools

Monday.com

SharePoint

Job description

Exodigo is seeking a Utility Coordinator to support 811 design ticket requests and project permitting. This role ensures records, permits, and project data are accurate and prepared for field operations and final map production.

Ideal candidates will have 2–4 years in utility coordination or project operations, with strong attention to detail, clear communication, and experience using task-tracking tools like Monday.com and SharePoint.