Remote Underwriting Support Associate

Mutual of Omaha; United States; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Vacation accrual

Thanksgiving paid

Equipment provided

Job summary

Mutual of Omaha is seeking a Temporary Underwriting Support Assistant to gather and verify underwriting information, conduct customer interviews, and process transactions within underwriting applications. The role emphasizes accurate data entry, professional customer service, and timely handling of inquiries.

This temporary position offers remote work from home, training, and paid holidays. It requires strong communication, detail orientation, and the ability to work across multiple systems

Qualifications

• Exceptional customer service and communication skills.
• Strong attention to detail when reviewing information.
• Ability to navigate multiple computer systems accurately.
• Proven success managing multiple priorities in a fast-paced environment.
• Demonstrated learning agility and accountability in work.
• Collaborative approach and respectful teamwork.
• Able to work remotely with reliable internet access.

Responsibilities

• Place outbound calls to verify medications, medical conditions, insurance details, and history.
• Respond to inbound calls from customers after outreach.
• Conduct structured interviews using approved scripts and guidelines.
• Accurately document information and process transactions in underwriting systems.
• Navigate several computer systems while maintaining accuracy.
• Address inquiries related to new business applications and underwriting needs.
• Help ensure underwriting requirements are collected, validated, and timely.

Skills

Customer service

Attention to detail

Multisystem navigation

Prioritization

Learning agility

Collaboration

Remote work

Job description

Mutual of Omaha is seeking a Temporary Underwriting Support Assistant to gather and verify underwriting information, conduct customer interviews, and process transactions within underwriting applications. The role emphasizes accurate data entry, professional customer service, and timely handling of inquiries.

This temporary position offers remote work from home, training, and paid holidays. It requires strong communication, detail orientation, and the ability to work across multiple systems