Remote Underwriting Quality Consultant - Employee Benefits

The Hartford; Alpharetta (GA); Hybrid; USD 67,000 - 100,000; Full time

Job summary

The Hartford is seeking an Underwriting Quality Consultant to strengthen governance across Employee Benefits underwriting. This hybrid/remote role supports Regional/National Accounts and collaborates with Underwriting and Risk Management to drive quality improvements.

You will perform quality reviews, audits, root cause analyses, and provide coaching to underwriters while contributing to strategic initiatives to raise standards and ensure compliance in a fast-paced environment.

Qualifications

• Technical underwriting knowledge, ability to underwrite Employee Benefit cases
• 3+ years of Employee Benefits underwriting experience; National Accounts (5,000+) and Regional Accounts (1,000 – 4,999) experience strongly preferred
• Detail oriented; able to challenge existing norms using logic
• Excellent verbal and written communication skills
• Solid understanding of quality evaluation processes/principles

Responsibilities

• Execute quality reviews by reconstructing Employee Benefits underwriting cases to validate adherence to compliance and regulatory standards, pricing protocols, underwriting standards, documentation protocols and guidelines.
• Perform targeted audits on emerging trends, areas of concern or process changes to inform Risk Management practices and guidelines.
• Complete root cause analysis on quality reviews and audit results by evaluating data for quality trends and opportunities from multiple sources including, but not limited to independently run reports.
• Deliver meaningful feedback in a respectable manner to Underwriters and or their leaders when reporting Quality results, trends, and recommendations.
• Support Strategic Reserve by underwriting cases during peak periods; collaborate effectively with business customers (Underwriting & Sales) to meet customer deadlines.
• Identify learning opportunities based on quality findings: prepare and present training materials when applicable.
• Lead or participate in strategic initiatives exhibiting thought leadership by providing insightful input and expertise to influence and deliver optimal business outcomes.
• Function as an Underwriting Subject Matter Expert: stay current with guideline, best practice, tool and system enhancements. Competently articulate enhancements to Underwriters to ensure consistency across the organization when deviations are identified.
• Effectively coach and mentor Underwriters, provide insightful and comprehensive consultations, tailor conversations based on individual needs to instill expertise among our Underwriting organization.
• Manage own time and workload efficiently: balance multiple priorities to fulfill all commitments within established timeframes.

Skills

Employee Benefits underwriting

Quality evaluation

Verbal and written communication

Time management

Professional skepticism

Tools

Microsoft Office

Job description

The Hartford is seeking an Underwriting Quality Consultant to strengthen governance across Employee Benefits underwriting. This hybrid/remote role supports Regional/National Accounts and collaborates with Underwriting and Risk Management to drive quality improvements.

You will perform quality reviews, audits, root cause analyses, and provide coaching to underwriters while contributing to strategic initiatives to raise standards and ensure compliance in a fast-paced environment.