Remote TSA-Focused Program Manager

GovCIO; Tallahassee (FL); Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is hiring a Regional Service Delivery Manager to support the TSA Focus contract. The position is fully remote in the United States and requires the ability to lead a large IT support program with DHS/TSA clearance considerations.

Ideal candidates bring a Bachelor's degree and 15+ years of experience managing agency-wide IT support contracts, ensuring quality and client satisfaction while coordinating with vendors and internal teams.

Qualifications

• Bachelor's degree and 15+ years of experience, commensurate experience considered.

Responsibilities

• Creates integrated project plans for contract deliverables and new products in development projects.
• Manages a project team comprised of a multidisciplinary staff.
• Reviews, manages and controls status of projects and budgets; manages schedules and prepares status reports.
• Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
• Develops mechanisms for monitoring project progress and for intervention and problem solving with team members and line managers.
• Generally reports to a Program Manager.
• Defines requirements and plans project lifecycle deployment.
• Supervises professional and technical support personnel performing in their regular disciplines.
• Schedules tasks and coordinates with various team members to accomplish the results.
• Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
• Ensures adherence to quality standards and reviews project deliverables.
• Conducts project meetings and is responsible for project tracking, analysis and reporting.

Education

Bachelor's degree

Job description

GovCIO is hiring a Regional Service Delivery Manager to support the TSA Focus contract. The position is fully remote in the United States and requires the ability to lead a large IT support program with DHS/TSA clearance considerations.

Ideal candidates bring a Bachelor's degree and 15+ years of experience managing agency-wide IT support contracts, ensuring quality and client satisfaction while coordinating with vendors and internal teams.