Remote Triage Pharmacy Technician – Long-Term Care

Tarrytown Expocare Pharmacy; Austin (TX); Remote; USD 42,000 - 56,000; Full time

Job summary

Tarrytown Expocare Pharmacy is seeking a licensed Pharmacy Technician to join our triage team in a fully remote capacity. You will handle incoming calls and emails, de-escalate issues, and update patient profiles while maintaining accuracy and compliance.

We value customer service, attention to detail, and the ability to work in a fast-paced environment. This full-time role offers competitive benefits, PTO, and opportunities for growth within our long-term care pharmacy network.

Qualifications

• Licensed Pharmacy Technician in Texas.
• Experience in retail or long-term care pharmacy preferred.
• Strong customer service and communication skills.

Responsibilities

• Handle incoming phone calls and emails for triage.
• De-escalate and troubleshoot customer issues.
• Update consumer profiles and medication records.
• Process refills and insurance-related tasks.

Skills

Customer service

Pharmacy experience

Retail pharmacy

Phone & email handling

Education

Texas State Board of Pharmacy Technician License

Tools

FrameworkLTC

DocuTrack

Job description

Tarrytown Expocare Pharmacy is seeking a licensed Pharmacy Technician to join our triage team in a fully remote capacity. You will handle incoming calls and emails, de-escalate issues, and update patient profiles while maintaining accuracy and compliance.

We value customer service, attention to detail, and the ability to work in a fast-paced environment. This full-time role offers competitive benefits, PTO, and opportunities for growth within our long-term care pharmacy network.