Remote Pharmacy Technician — Customer Care & Escalations

MaziCTools; United States; Remote; USD 20,664 - 34,440; Part time

Job summary

MaziCTools is seeking a part-time Pharmacy Technician to join their team remotely. This role involves answering calls, supporting the clinical pharmacist team, and maintaining customer confidentiality.

The ideal candidate must have an unrestricted Board of Pharmacy License and a high school diploma. With strong organization skills and attention to detail, you will work in a fast-paced environment to enhance our customer service.

Qualifications

• Active and unrestricted in-state Board of Pharmacy License or ability to obtain within 30 days.
• High school or equivalent diploma.

Responsibilities

• Answer incoming calls from Customer Care associates and maintain metrics.
• Assist clinical pharmacist team with outgoing calls.
• Provide guidance and feedback to Customer Care Associates.
• Investigate and report pharmacy errors.
• Maintain customer information confidentiality.

Skills

Customer Service

Organization skills

Teamwork

Attention to detail

Education

High school diploma or equivalent

Active Board of Pharmacy License

Job description

MaziCTools is seeking a part-time Pharmacy Technician to join their team remotely. This role involves answering calls, supporting the clinical pharmacist team, and maintaining customer confidentiality.

The ideal candidate must have an unrestricted Board of Pharmacy License and a high school diploma. With strong organization skills and attention to detail, you will work in a fast-paced environment to enhance our customer service.