Remote Travel Support Specialist – Flexible Hours & Perks

Destination Careers; Orangeburg (SC); À distance; USD 40 000 - 65 000; Temps partiel

Avantages offerts par ce poste

Full training

Travel agent certification

Travel discounts

Mentorship and online community

Résumé du poste

Destination Careers is hiring a Customer Support Specialist for a fully remote travel-focused role based in the United States. You will assist clients with bookings, answer inquiries, and troubleshoot travel-related questions while maintaining professional, empathetic service.

This position offers flexible scheduling (part-time or full-time) and access to travel discounts, with full training and mentorship provided to help you succeed in a remote work environment.

Qualifications

• Excellent communication and problem-solving abilities.
• Ability to work independently in a remote setting.
• Comfort using booking portals and CRM tools.
• Detail-oriented with strong customer-service focus.

Responsabilités

• Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
• Provide accurate information about travel bookings, itineraries, and policies.
• Troubleshoot common client issues and escalate complex matters as needed.
• Maintain up-to-date knowledge of supplier systems, policies, and procedures.
• Follow up with clients to ensure satisfaction and support post-booking.
• Log all communications accurately using internal systems.
• Maintain high levels of professionalism and empathy.

Connaissances

Communication skills

Independent work

Tech-savvy

CRM familiarity

Outils

CRM systems

Description du poste

Destination Careers is hiring a Customer Support Specialist for a fully remote travel-focused role based in the United States. You will assist clients with bookings, answer inquiries, and troubleshoot travel-related questions while maintaining professional, empathetic service.

This position offers flexible scheduling (part-time or full-time) and access to travel discounts, with full training and mentorship provided to help you succeed in a remote work environment.