Remote Travel Support Specialist | Flexible Hours

Kim Luxe Travel

Madison (WI)

Remote

USD 22,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Remote work
Flexible hours
Travel benefits
Exclusive industry discounts
Training and ongoing support
Career growth opportunities
Collaborative team culture

Job summary

Kim Luxe Travel is seeking a Travel Customer Service professional to support clients before, during, and after trips, delivering outstanding care and ensuring a stress-free experience for every traveler. You will communicate via email, phone, and messaging, manage bookings, itinerary changes, cancellations and travel needs, and share clear information on destinations and agency procedures.

This fully remote role offers flexible hours and opportunities for career growth within a collaborative

Qualifications

  • Excellent communication and customer service skills.
  • Experience in travel, tourism, or hospitality is a plus.

Responsibilities

  • Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance
  • Manage booking updates, itinerary changes, cancellations, and special travel needs
  • Share clear and accurate information regarding destinations, travel requirements, and agency procedures
  • Proactively check in with clients to confirm details and address any concerns
  • Resolve issues efficiently while maintaining a positive and supportive approach

Skills

Strong communicator
Customer-first mindset
Well-organized
Tech-savvy
Passionate about travel

Job description

Kim Luxe Travel is seeking a Travel Customer Service professional to support clients before, during, and after trips, delivering outstanding care and ensuring a stress-free experience for every traveler. You will communicate via email, phone, and messaging, manage bookings, itinerary changes, cancellations and travel needs, and share clear information on destinations and agency procedures.

This fully remote role offers flexible hours and opportunities for career growth within a collaborative

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