Remote Travel Customer Care Specialist

Kim Luxe Travel; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Access to travel benefits

Exclusive industry discounts

Career growth opportunities

Training and ongoing support

Job summary

Kim Luxe Travel is looking for a Travel Customer Service professional to provide exceptional support to clients before, during, and after their travels. The role involves communicating with clients, managing bookings, and resolving issues to ensure a smooth travel experience. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. The position is fully remote with flexible hours, offering training, career growth opportunities, and access to travel benefits.

Qualifications

• Excellent communication skills and a customer-first mindset required.
• Experience in customer service, preferably in travel or hospitality.
• Ability to handle multiple requests efficiently and effectively.

Responsibilities

• Communicate with clients via email, phone, and messaging.
• Manage booking updates, itinerary changes, and cancellations.
• Provide accurate information on travel requirements and procedures.
• Proactively check in with clients and address concerns.
• Resolve issues efficiently while maintaining a positive approach.

Skills

Strong communication skills

Customer service experience

Tech-savvy

Organizational skills

Problem-solving ability

Job description

Kim Luxe Travel is looking for a Travel Customer Service professional to provide exceptional support to clients before, during, and after their travels. The role involves communicating with clients, managing bookings, and resolving issues to ensure a smooth travel experience. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. The position is fully remote with flexible hours, offering training, career growth opportunities, and access to travel benefits.