Remote Travel Support Specialist – Client Services

Destination Careers; Town of Florida (NY); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Remote work

Growth opportunities

Travel discounts

Professional development

Job summary

Destination Careers is seeking a Travel Support Specialist to handle client communications, itinerary updates, and real-time travel issue resolution. This remote role emphasizes white-glove service and problem-solving to keep trips running smoothly.

You will respond to inquiries, coordinate with airlines and hotels, confirm itineraries, and document interactions in the CRM. Flex hours including evenings or weekends may be required, with opportunities to grow into senior travel advisor roles and

Qualifications

• Experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.

Responsibilities

• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.

Skills

customer support

attention to detail

communication skills

flexible hours

tech-savvy

Tools

CRMs

Booking platforms

Job description

Destination Careers is seeking a Travel Support Specialist to handle client communications, itinerary updates, and real-time travel issue resolution. This remote role emphasizes white-glove service and problem-solving to keep trips running smoothly.

You will respond to inquiries, coordinate with airlines and hotels, confirm itineraries, and document interactions in the CRM. Flex hours including evenings or weekends may be required, with opportunities to grow into senior travel advisor roles and