Remote Travel Support Specialist

Destination Careers; Indiana, Iowa (PA, LA); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work environment

Access to training and travel industry

Travel-related incentives

Tools and resources for travel support

Job summary

Destination Careers is seeking Travel Support Advisors to assist clients during travel planning, reservations, and itineraries. This remote role focuses on delivering a positive customer experience across flights, hotels, and travel packages.

You will work with travel partners, maintain records, and advise on documentation and schedules, ensuring smooth client journeys from start to finish.

Qualifications

• Strong communication and problem-solving skills.
• Customer-service mindset focused on client satisfaction.
• Ability to manage multiple requests and respond promptly.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and ability to use online systems.
• Interest in travel, tourism, hospitality, or customer support.
• Previous experience in customer service or hospitality is helpful but not required.

Responsibilities

• Provide support to clients with travel arrangements including flights, hotels, cruises, transportation, and vacation packages
• Assist with itineraries, reservations, and travel details
• Communicate with travel suppliers to confirm bookings and resolve issues
• Maintain accurate records of client interactions, bookings, and updates
• Assist clients with itinerary changes or travel-related concerns
• Provide guidance on travel schedules, documentation requirements, and trip details
• Monitor travel updates and communicate changes to clients
• Deliver professional and timely customer service throughout the travel experience

Skills

Communication skills

Problem-solving

Customer service

Remote work

Computer literacy

Travel interest

Experience not required

Job description

Destination Careers is seeking Travel Support Advisors to assist clients during travel planning, reservations, and itineraries. This remote role focuses on delivering a positive customer experience across flights, hotels, and travel packages.

You will work with travel partners, maintain records, and advise on documentation and schedules, ensuring smooth client journeys from start to finish.