Remote Travel Support Specialist

Premier Destination Group; Ohio; Remote; USD 40,000 - 55,000; Full time

Job summary

Premier Destination Group is seeking a dependable Customer Support Coordinator to assist clients, manage support requests, and help coordinate scheduling in a remote setting. This role emphasizes clear communication, strong organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, responsive, and comfortable working independently with digital tools. Prior customer service or administrative experience is a plus, and a reliable internet connection is required

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Skills

Communication skills

Organization

Online systems

Multitasking

Customer service

Administrative experience

Job description

Premier Destination Group is seeking a dependable Customer Support Coordinator to assist clients, manage support requests, and help coordinate scheduling in a remote setting. This role emphasizes clear communication, strong organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, responsive, and comfortable working independently with digital tools. Prior customer service or administrative experience is a plus, and a reliable internet connection is required