Remote Travel Concierge & Reservations Coordinator

Premier Destination Group; Chicago (IL); Remote; USD 22,000 - 33,000; Full time

Job summary

Premier Destination Group is seeking a Travel Customer Support Coordinator to assist with travel research, reservation coordination, and client support in a remote environment. You will help clients plan trips, verify details, and provide timely answers to questions.

Ideal candidates are organized, detail‑oriented, and customer‑service driven, comfortable using online platforms, and able to manage multiple tasks independently while maintaining professional communication with clients.

Qualifications

• Candidates should demonstrate strong written and verbal communication skills.
• Organizational skills and attention to detail are essential.
• Customer-service mindset and professionalism are required.
• Ability to work independently and use online systems is important.
• Experience managing multiple client requests and priorities is preferred.
• Travel industry experience is helpful but not required.

Responsibilities

• Research destinations, accommodations, cruises, and vacation options.
• Coordinate reservation details and confirm travel information.
• Respond professionally to client questions and requests.
• Review itineraries and booking information for accuracy.
• Maintain organized client records and communications.
• Provide customer support before and after travel.
• Use online travel platforms and digital communication tools.

Skills

Clear written & verbal communication

Organization & attention to detail

Customer-service oriented

Independent work ability

Multitasking & prioritization

Travel industry experience helpful

Tools

Online travel platforms

Job description

Premier Destination Group is seeking a Travel Customer Support Coordinator to assist with travel research, reservation coordination, and client support in a remote environment. You will help clients plan trips, verify details, and provide timely answers to questions.

Ideal candidates are organized, detail‑oriented, and customer‑service driven, comfortable using online platforms, and able to manage multiple tasks independently while maintaining professional communication with clients.