Remote Travel Support & Scheduling Coordinator

Premier Destination Group; North Carolina; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities

Job summary

Premier Destination Group seeks a dependable Customer Support Coordinator for a fully remote role serving clients in a scheduling-focused environment. You will respond to inquiries, coordinate reservations, and maintain client records using digital tools, delivering a positive experience.

The ideal candidate is detail-oriented, organized, and capable of working independently with strong communication skills and reliable internet access.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Experience using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.

Responsibilities

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Skills

Communication skills

Organizational skills

Remote work tools

Customer service experience

Tools

CRM software

Ticketing systems

Job description

Premier Destination Group seeks a dependable Customer Support Coordinator for a fully remote role serving clients in a scheduling-focused environment. You will respond to inquiries, coordinate reservations, and maintain client records using digital tools, delivering a positive experience.

The ideal candidate is detail-oriented, organized, and capable of working independently with strong communication skills and reliable internet access.