Remote Travel Support Specialist

Sawmilldcllc; Bellevue (WA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Training provided

Growth opportunities

Industry discounts

Remote team support

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% remote role allows you to assist clients via email, phone, and messaging, delivering a stress-free experience from start to finish.

You'll receive full training, ongoing support, and growth opportunities within a travel-focused company, with access to travel-related perks and industry discounts.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in travel, hospitality, call center, or support roles.
• Highly organized, dependable and detail-oriented.
• Comfortable working independently in a remote environment.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries clearly and professionally.
• Support itinerary updates, cancellations, changes, and special requests.
• Provide guidance on destinations, travel requirements, and agency procedures.
• Monitor upcoming trips and proactively communicate with clients.
• Resolve issues efficiently while maintaining a positive customer experience.

Skills

Strong written and verbal comms

Customer service experience

Highly organized

Detail-oriented

Remote work mindset

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% remote role allows you to assist clients via email, phone, and messaging, delivering a stress-free experience from start to finish.

You'll receive full training, ongoing support, and growth opportunities within a travel-focused company, with access to travel-related perks and industry discounts.