Remote Travel Support Specialist

Sawmilldcllc; Memphis (TN); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work

Comprehensive training

Career growth

Industry discounts

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers before, during, and after trips in a 100% work-from-home role. You will handle inquiries, support itinerary changes, and provide destination guidance to ensure a smooth travel experience.

The role emphasizes strong communication, organization, and a passion for helping others travel with confidence from a fully remote setup.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service or support roles.
• Comfortable working independently in a remote environment.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional, and friendly manner.
• Support itinerary updates, cancellations, changes, and special requests.
• Provide guidance on destinations, travel requirements, and agency procedures.
• Monitor upcoming trips and proactively communicate with clients when needed.
• Resolve issues efficiently while maintaining a positive customer experience.

Skills

Communication skills

Customer service

Remote work

Independence

Learning new tools

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers before, during, and after trips in a 100% work-from-home role. You will handle inquiries, support itinerary changes, and provide destination guidance to ensure a smooth travel experience.

The role emphasizes strong communication, organization, and a passion for helping others travel with confidence from a fully remote setup.