Remote Travel Experience Specialist

Effortless travel solutions ETS; Norfolk (VA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Travel perks

Ongoing training

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with bookings, resolve issues, and ensure exceptional service at every step.

The ideal candidate should possess strong communication skills, customer service experience, and comfort with technology. This position offers a 100% remote work option with flexible scheduling and exclusive travel perks.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Organized and dependable with a high attention to detail.
• Comfortable with technology and quick to learn.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel documents and policies.
• Follow up with clients to confirm trip details.
• Handle complaints with empathy and problem-solving skills.

Skills

Verbal and written communication skills

Customer service experience

Attention to detail

Tech-savviness

Problem-solving skills

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with bookings, resolve issues, and ensure exceptional service at every step.

The ideal candidate should possess strong communication skills, customer service experience, and comfort with technology. This position offers a 100% remote work option with flexible scheduling and exclusive travel perks.