Remote Travel Support Specialist

Lever, Inc.; East Texas (PA); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and onboarding support

Growth opportunities

Collaborative team environment

Job summary

Lever, Inc. is seeking an Online Travel Customer Representative to assist clients with travel inquiries, scheduling, and reservations in a fully remote role. You will communicate with clients, manage requests, and ensure accuracy and timely follow-ups.

Ideal candidates are responsive, organized, detail‑oriented, and comfortable using email, chat, and online systems. The role offers onboarding support and opportunities for growth in a collaborative, customer‑focused team.

Qualifications

• Excellent written and verbal communication.
• Strong organizational and multitasking abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with strong follow-through.
• Comfortable using email, chat platforms, and online systems.

Responsibilities

• Respond to online inquiries related to travel services, scheduling, and reservations.
• Assist with coordinating travel details based on client preferences.
• Provide timely updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and requests.
• Support the coordination process to ensure accuracy and efficiency.
• Deliver a consistent and positive client experience.

Skills

Strong communication

Organizational skills

Independent remote work

Detail-oriented

Email/Chat proficiency

Job description

Lever, Inc. is seeking an Online Travel Customer Representative to assist clients with travel inquiries, scheduling, and reservations in a fully remote role. You will communicate with clients, manage requests, and ensure accuracy and timely follow-ups.

Ideal candidates are responsive, organized, detail‑oriented, and comfortable using email, chat, and online systems. The role offers onboarding support and opportunities for growth in a collaborative, customer‑focused team.