Remote Travel Support Specialist

Lever, Inc.; Seattle (WA); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Structured onboarding

Booking tools access

Professional development

Flexible remote work

Collaborative team culture

Job summary

Lever, Inc. is seeking dependable Travel Support Specialists to join our fully remote team. This entry‑level role focuses on assisting clients with travel inquiries, coordinating reservations, and ensuring a smooth booking experience.

Ideal candidates have strong communication, attention to detail, comfort with online tools, and the ability to work independently from home. No prior travel experience required; structured onboarding and training are provided.

Qualifications

• Excellent written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Proficient with online systems and digital platforms.
• Ability to work independently in a remote environment.
• Experience in customer service, hospitality, or administrative roles is a plus but not required.

Responsibilities

• Respond to client inquiries regarding travel options, reservations, and itinerary details.
• Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages.
• Review travel information for accuracy, including dates, traveler details, and accommodations.
• Provide timely updates and clear communication before and after travel.
• Maintain organized records of client interactions and reservations.
• Deliver professional and responsive customer support.

Skills

Written and verbal communication

Customer-focused mindset

Digital platform proficiency

Remote work ability

Customer service experience optional

Job description

Lever, Inc. is seeking dependable Travel Support Specialists to join our fully remote team. This entry‑level role focuses on assisting clients with travel inquiries, coordinating reservations, and ensuring a smooth booking experience.

Ideal candidates have strong communication, attention to detail, comfort with online tools, and the ability to work independently from home. No prior travel experience required; structured onboarding and training are provided.