Remote Travel Support Specialist

Remote Careers; Bellevue (WA); Remote; USD 35,000 - 52,000; Full time

Job summary

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative who enjoys helping people and solving problems in a remote environment.

The role supports clients through the travel planning process—handling inquiries, reservations assistance, and general customer service while maintaining organized records and delivering a positive experience from inquiry to completion.

Qualifications

• Customer service experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable using online systems and communication tools.
• Reliable internet connection and professional remote work setup.
• Ability to work independently while remaining team-oriented.

Responsibilities

• Respond to customer inquiries via phone, email, and online platforms.
• Assist clients with travel-related questions and reservation support.
• Provide accurate information regarding itineraries, policies, and services.
• Maintain organized customer records within company systems.
• Resolve customer concerns professionally and efficiently.
• Collaborate with team members and travel partners as needed.
• Deliver a positive customer experience from inquiry through completion.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Remote work setup

Independent worker

Tools

Online systems

Job description

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative who enjoys helping people and solving problems in a remote environment.

The role supports clients through the travel planning process—handling inquiries, reservations assistance, and general customer service while maintaining organized records and delivering a positive experience from inquiry to completion.