Remote Travel Support Specialist

Remote Careers; Detroit (MI); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training and onboarding provided

Professional development opportunities

Job summary

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative to support clients remotely across the travel planning process.

You will respond to inquiries, assist with reservations, and provide accurate itineraries and policy information. The role emphasizes organization, reliability, and delivering exceptional service in a fast-paced remote environment.

Qualifications

• Experience in customer service or client support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Reliable internet connection and professional remote work setup.
• Ability to work independently while remaining team-oriented.

Responsibilities

• Respond to customer inquiries via phone, email, and online platforms
• Assist clients with travel-related questions and reservation support
• Provide accurate information regarding itineraries, policies, and services
• Maintain organized customer records within company systems
• Resolve customer concerns professionally and efficiently
• Collaborate with team members and travel partners as needed
• Deliver a positive customer experience from inquiry through completion

Skills

Customer service

Communication skills

Remote work

Organization

Tools

Online systems

Communication tools

Job description

Remote Careers, a U.S.-based travel agency, is expanding its team and seeking a Customer Service Representative to support clients remotely across the travel planning process.

You will respond to inquiries, assist with reservations, and provide accurate itineraries and policy information. The role emphasizes organization, reliability, and delivering exceptional service in a fast-paced remote environment.