Remote Travel Support Specialist

Remote Careers; Salem (NH); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training provided

Job summary

Remote Careers is a U.S.-based travel agency seeking a Customer Service Representative to assist clients with inquiries, reservations, and general service in a remote setting. You will communicate via phone, email, and online platforms to provide accurate information and move processes forward.

The role emphasizes strong communication, organization, and the ability to work independently while being part of a collaborative team.

Qualifications

• Experience in customer service or client support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Reliable internet connection and professional remote setup.
• Ability to work independently while remaining team-oriented.

Responsibilities

• Respond to customer inquiries via phone, email, and online platforms.
• Assist clients with travel-related questions and reservation support.
• Provide accurate information regarding itineraries, policies, and services.
• Maintain organized customer records within company systems.
• Resolve customer concerns professionally and efficiently.
• Collaborate with team members and travel partners as needed.
• Deliver a positive customer experience from inquiry through completion.

Skills

Verbal communication

Written communication

Organization

Multitasking

Remote setup

Independent worker

Customer service experience

Job description

Remote Careers is a U.S.-based travel agency seeking a Customer Service Representative to assist clients with inquiries, reservations, and general service in a remote setting. You will communicate via phone, email, and online platforms to provide accurate information and move processes forward.

The role emphasizes strong communication, organization, and the ability to work independently while being part of a collaborative team.