Remote Travel Support Specialist

Remote Careers; Detroit (MI); Remote; USD 35,000 - 52,000; Full time

Job summary

Remote Careers, a USA-based travel agency, is seeking a Customer Service Representative for a fully remote position. You will handle inquiries, reservations, and general support for travel planning, in a fast-paced remote environment.

The ideal candidate enjoys helping people, solving problems, and delivering excellent service with strong communication and organizational skills. Remote work setup is required and applicants must reside in the United States.

Qualifications

• Customer service or client support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable using online systems and communication tools.
• Reliable internet connection and professional remote work setup.
• Ability to work independently while remaining team-oriented.

Responsibilities

• Respond to customer inquiries via phone, email, and online platforms
• Assist clients with travel-related questions and reservation support
• Provide accurate information regarding itineraries, policies, and services
• Maintain organized customer records within company systems
• Collaborate with team members and travel partners as needed
• Deliver a positive customer experience from inquiry through completion

Skills

Communication skills

Organization

Remote work setup

Independence with teamwork

Customer service experience

Job description

Remote Careers, a USA-based travel agency, is seeking a Customer Service Representative for a fully remote position. You will handle inquiries, reservations, and general support for travel planning, in a fast-paced remote environment.

The ideal candidate enjoys helping people, solving problems, and delivering excellent service with strong communication and organizational skills. Remote work setup is required and applicants must reside in the United States.