Remote Travel Support Pro | Flexible Hours

Livetripexperience; Hartford (CT); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

100% Remote / Work-from-home

Flexible scheduling

Comprehensive training

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to ensure travelers have a seamless journey from start to finish. You will be the primary contact for inquiries and itinerary changes, resolving issues with empathy and efficiency.

The ideal candidate brings strong written and verbal English, problem-solving skills, and experience in customer support or travel. This 100% remote role offers flexible scheduling and comprehensive training.

Qualifications

• First-line support via email, chat, and phone.
• Handle booking changes, cancellations, and special requests.
• Troubleshoot travel issues in real time to reduce client stress.
• Stay updated on travel requirements and destination protocols.
• Document interactions in internal systems.

Responsibilities

• Act as the first line of support for travelers via email, chat, and phone regarding their travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately.
• Document all client interactions and updates in our internal systems.

Skills

Problem solving

Tech-savvy

Communication

Customer support experience

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to ensure travelers have a seamless journey from start to finish. You will be the primary contact for inquiries and itinerary changes, resolving issues with empathy and efficiency.

The ideal candidate brings strong written and verbal English, problem-solving skills, and experience in customer support or travel. This 100% remote role offers flexible scheduling and comprehensive training.