Remote Travel Support Pro | Flexible Hours & 100% Remote

Livetripexperience; Raleigh (NC); Remote; USD 38,000 - 54,000; Full time

Job summary

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for travelers. You will handle inquiries, process changes, and resolve issues with empathy, accuracy, and speed.

This role is 100% remote, offering flexible scheduling and comprehensive training on our travel platforms. Ideal candidates excel in written and spoken English and have a background in travel or customer support.

Qualifications

• Ideal candidate remains calm under pressure and can think on their feet.
• Excellent written and verbal English skills are a must.
• Previous background in customer support or travel industry is valued.
• Reliable and able to work independently in a remote setting.

Responsibilities

• Act as the first line of support for clients via email, chat, and phone regarding their travel plans.
• Process booking modifications, flight cancellations, and special accommodation requests promptly.
• Troubleshoot travel-related issues in real-time to minimize client stress.
• Document all client interactions and updates in our internal systems.

Skills

Problem solving

Tech-savvy

Communicator

Remote work experience

Tools

Booking platforms

CRM systems

Job description

Livetripexperience is seeking a Remote Travel Support Specialist to serve as the primary contact for travelers. You will handle inquiries, process changes, and resolve issues with empathy, accuracy, and speed.

This role is 100% remote, offering flexible scheduling and comprehensive training on our travel platforms. Ideal candidates excel in written and spoken English and have a background in travel or customer support.