Remote Travel Support & Planning Specialist

HTTravels; Gainesville (GA); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Ongoing training and development

Supportive team culture

Advancement opportunities

System access and operational support

Job summary

HTTravels is seeking Remote Customer Support Specialists to assist clients through the travel planning process, respond to inquiries, coordinate information, and ensure a smooth experience from initial request to final confirmation.

The ideal candidate is dependable, detail-oriented, and enjoys helping others, maintaining accurate records, coordinating travel details, and providing timely updates throughout the planning journey.

Qualifications

• Experience in customer service, hospitality, scheduling, travel support, administrative assistance, or client-facing roles is helpful but not required.

Responsibilities

• Respond to customer inquiries professionally and promptly
• Provide accurate information, updates, and travel-related assistance
• Assist with scheduling, itinerary coordination, and reservation support
• Maintain organized client records and documentation
• Follow up on outstanding requests and pending travel details
• Communicate updates, confirmations, and important information to clients
• Help ensure a positive and seamless customer experience
• Collaborate with team members when needed to support client needs

Skills

Customer service mindset

Communication skills

Organization & multitasking

Remote work capability

Problem-solving

Job description

HTTravels is seeking Remote Customer Support Specialists to assist clients through the travel planning process, respond to inquiries, coordinate information, and ensure a smooth experience from initial request to final confirmation.

The ideal candidate is dependable, detail-oriented, and enjoys helping others, maintaining accurate records, coordinating travel details, and providing timely updates throughout the planning journey.