Remote Travel Concierge & Customer Support
Professional Travel Group
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Benefits offered by this job
Job summary
Professional Travel Group is seeking motivated individuals for a Customer Service Representative role that is fully remote. You will assist clients with travel inquiries, reservations, and coordinating vacation details while delivering clear communication before, during, and after travel.
No prior travel industry experience is required, as comprehensive training and ongoing support are provided to help you succeed in a structured remote work environment with a collaborative team.
Qualifications
- Strong written and verbal communication skills.
- Customer-focused mindset with attention to detail.
- Comfortable using online systems and digital platforms.
- Ability to manage responsibilities independently in a remote setting.
- Previous customer service experience is helpful but not required.
Responsibilities
- Respond to client inquiries regarding travel options and reservations.
- Assist with booking and confirming flights, hotels, cruises, and vacation packages.
- Review travel details for accuracy, including dates, traveler information, and accommodations.
- Provide clear communication before, during, and after travel.
- Maintain accurate client records and documentation.
- Deliver professional and timely customer support.
Skills
Job description
Professional Travel Group is seeking motivated individuals for a Customer Service Representative role that is fully remote. You will assist clients with travel inquiries, reservations, and coordinating vacation details while delivering clear communication before, during, and after travel.
No prior travel industry experience is required, as comprehensive training and ongoing support are provided to help you succeed in a structured remote work environment with a collaborative team.
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