Remote Travel Concierge Specialist

Professional Travel Group; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Professional Travel Group is seeking motivated and service-oriented individuals to join our team as Travel Customer Service Representatives in a fully remote role. You will assist clients with travel inquiries, reservations, and coordinating vacation details.

This entry-level position offers comprehensive training, structured onboarding, and ongoing support. No prior travel industry experience is required.

Qualifications

• Excellent written and verbal communication skills.
• Customer-focused with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to work independently in a remote setting.
• Previous customer service experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options and reservations.
• Assist with booking and confirming flights, hotels, cruises, and vacation packages.
• Review travel details for accuracy, including dates, traveler information, and accommodations.
• Provide clear communication before, during, and after travel.
• Maintain accurate client records and documentation.
• Deliver professional and timely customer support.

Skills

Communication

Customer service

Remote work

Attention to detail

Digital literacy

Tools

Travel booking tools

Job description

Professional Travel Group is seeking motivated and service-oriented individuals to join our team as Travel Customer Service Representatives in a fully remote role. You will assist clients with travel inquiries, reservations, and coordinating vacation details.

This entry-level position offers comprehensive training, structured onboarding, and ongoing support. No prior travel industry experience is required.