Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Seward (AK); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting clients with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

The ideal candidate should possess strong communication skills and a customer-focused mindset, with experience in customer service, administration, or hospitality preferred. Flexible remote work options are available for both part-time and full-time positions.

Qualifications

• Experience in customer service, administrative, or hospitality roles preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Self-motivated

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting clients with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

The ideal candidate should possess strong communication skills and a customer-focused mindset, with experience in customer service, administration, or hospitality preferred. Flexible remote work options are available for both part-time and full-time positions.