Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Ocala (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related inquiries, coordinating details, and maintaining clear communication throughout the planning process.

The ideal candidate enjoys helping people, possesses excellent communication skills, and is detail-oriented. The opportunity offers flexible remote work options and part-time or full-time schedules.

Qualifications

• Excellent written and verbal communication skills are essential.
• Strong organizational skills to manage tasks effectively.
• Comfortable working remotely and self-motivated.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Customer service, administrative, or hospitality experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel-related inquiries, coordinating details, and maintaining clear communication throughout the planning process.

The ideal candidate enjoys helping people, possesses excellent communication skills, and is detail-oriented. The opportunity offers flexible remote work options and part-time or full-time schedules.