Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Town of Middletown (NY); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role offers the chance to assist customers with travel-related questions and maintain clear communication throughout the planning process.

The successful candidate should possess strong communication skills, a customer-focused mindset, and a desire to be part of a service-oriented travel team. Flexible remote work options are available in both part-time and full-time capacities.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow‑up communication.
• Ensure accuracy of client information and travel details.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Detail‑oriented and customer‑focused mindset

Job description

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role offers the chance to assist customers with travel-related questions and maintain clear communication throughout the planning process.

The successful candidate should possess strong communication skills, a customer-focused mindset, and a desire to be part of a service-oriented travel team. Flexible remote work options are available in both part-time and full-time capacities.