Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Champaign (IL); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel-related questions and maintaining clear communication throughout the planning process.

The ideal candidate should have excellent communication skills, strong organization abilities, and a customer-focused mindset. There are flexible remote work options available with part-time or full-time opportunities.

Qualifications

• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.

Skills

Excellent communication skills

Organization skills

Self-motivated

Detail-oriented

Customer service experience

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. The role involves assisting customers with travel-related questions and maintaining clear communication throughout the planning process.

The ideal candidate should have excellent communication skills, strong organization abilities, and a customer-focused mindset. There are flexible remote work options available with part-time or full-time opportunities.