Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Lewistown (MT); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel inquiries, coordinating details, and maintaining clear communication throughout the planning process.

We seek someone who enjoys helping people and wants to be part of a service-focused travel team. Flexible remote work options are available, with opportunities for part-time or full-time positions.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow‑up communication.
• Ensure accuracy of client information and travel details.
• Deliver high‑quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role involves assisting customers with travel inquiries, coordinating details, and maintaining clear communication throughout the planning process.

We seek someone who enjoys helping people and wants to be part of a service-focused travel team. Flexible remote work options are available, with opportunities for part-time or full-time positions.