Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Middlebury (VT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role is integral in assisting customers with travel inquiries and coordinating details throughout the planning process.

Ideal candidates should possess excellent communication skills and a customer-focused mindset, with a preference for those having customer service or hospitality experience. The position offers flexible remote work options, part-time or full-time opportunities, and potential for career growth within the travel industry.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow‑up communication.
• Ensure accuracy of client information and travel details.
• Deliver high‑quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Self‑motivated and comfortable working remotely

Detail‑oriented and customer‑focused mindset

Job description

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role is integral in assisting customers with travel inquiries and coordinating details throughout the planning process.

Ideal candidates should possess excellent communication skills and a customer-focused mindset, with a preference for those having customer service or hospitality experience. The position offers flexible remote work options, part-time or full-time opportunities, and potential for career growth within the travel industry.