Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Groton (CT); Hybrid; USD 20,664 - 34,440; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and enhance client experiences. The role involves assisting clients with inquiries, coordinating travel details, and ensuring clear communication throughout the planning process.

This position offers the opportunity to work flexibly, either part-time or full-time, within a supportive team environment focused on excellent service in the travel industry.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Ensure accuracy of client information and travel details.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and enhance client experiences. The role involves assisting clients with inquiries, coordinating travel details, and ensuring clear communication throughout the planning process.

This position offers the opportunity to work flexibly, either part-time or full-time, within a supportive team environment focused on excellent service in the travel industry.