Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Kalamazoo (MI); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to assist with travel support and enhance the client experience. The role involves communicating with clients, guiding them through travel options, and ensuring accurate travel details.

This position offers flexibility with part-time or full-time opportunities, making it great for someone passionate about customer service and travel. Comprehensive training and mentorship are also provided.

Qualifications

• Proficient in written and verbal communication.
• Able to manage time and tasks effectively.
• Self-starter comfortable with remote work.

Responsibilities

• Assist clients with travel inquiries and requests.
• Provide guidance on travel options and next steps.
• Support reservation coordination and follow-up.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to assist with travel support and enhance the client experience. The role involves communicating with clients, guiding them through travel options, and ensuring accurate travel details.

This position offers flexibility with part-time or full-time opportunities, making it great for someone passionate about customer service and travel. Comprehensive training and mentorship are also provided.